Your data,
kept sensible.

Who controls your information

Rolliable is the data controller for information handled through the Rolliable app and website. Questions or requests can be sent to hello@rolliable.com.

This policy was last updated on 29 September 2026.

Information we collect

• Account information: your email address, internal user ID and authentication records.
• Owner and claim information: your name, phone number, ownership evidence, claim notes and staff review outcome.
• Van submissions: the van name, pitch location, address or postcode, photograph and submission notes.
• Menu information: privately uploaded menu photographs, AI-generated draft text, your corrections and the menu you choose to publish.
• Location: precise location when you allow it, to show nearby vans and calculate distance. A pitch location is submitted when you add a van.
• App activity: aggregated impressions, listing opens, menu views and directions taps. These measurements are not used for advertising tracking.
• Purchases: subscription status and transaction references needed to provide paid features. Apple processes payment-card details.
• Support communications: information you include when contacting us.

How we use information

• Operate the map, accounts, van claims, menus and owner tools.
• Verify ownership and moderate community-submitted listings.
• Convert a menu photograph into a private editable draft at your request.
• Provide owners with aggregated listing analytics.
• Maintain security, prevent abuse and investigate faults.
• Meet legal obligations and respond to valid requests.

We normally rely on performing the service you request, our legitimate interests in operating it safely, and consent for optional device permissions.

AI menu processing

When a verified owner requests photo-to-menu, the selected menu image is sent securely to our backend and then to an AI processing provider to create a draft. The draft may be inaccurate. Uncertain text or prices are flagged, and nothing is published until the owner reviews and confirms it.

Who receives information

We use service providers to host the app database, authentication, private image storage, menu extraction, transactional email and Apple in-app purchases. They process information only to provide their services to Rolliable. We may also disclose information when required by law or to protect users and the service.

Storage and retention

Account, claim and listing information is retained while needed to operate Rolliable, resolve disputes and meet legal duties. Private submission and menu images are access-controlled. When an account is deleted, the app removes the Auth account and private claim/menu-photo evidence; public van and menu records may be preserved without the former owner link so listings remain useful and can be moderated.

Some providers may process information outside the UK. Where applicable, we use recognised safeguards for international transfers.

Your choices and rights

You can deny camera, photo-library or location access and change those permissions in iPhone Settings. You can delete your Rolliable account inside the app under Account → Delete account.

UK data-protection law may also give you rights to access, correct, erase or restrict your information, object to certain processing, and receive a portable copy. Email hello@rolliable.com to make a request. You may complain to the UK Information Commissioner’s Office at ico.org.uk.

Children

Rolliable is not intended to collect account or owner-verification information from children under 13. If you believe a child has supplied personal information, contact us so we can investigate and remove it where appropriate.

Security and changes

We use access controls, row-level database security, private storage and encrypted connections. No online service can guarantee absolute security. We will update this page if the service or our data practices materially change.